Watch Servicing & Repairs – Cassims & Co. Johannesburg

Watch Servicing & Repairs – Johannesburg & South Africa
Your timepiece is more than just a watch — it reflects your style, your milestones, and your moments. At Cassims & Co., our expert watch-service centre combines decades of experience, authorised brand servicing, and precision craftsmanship to keep your watch running smoothly and looking great for years to come.

Whether you require a battery replacement, a full mechanical overhaul, or just a polish and strap change — we offer a full range of services for silver, 9K & 18K gold, platinum, and all major Swiss and luxury brand watches. From modern quartz to vintage automatics, we have the expertise and tools to service your timepiece with care and precision.

Why Choose Cassims & Co. for Watch Servicing?

✔ Authorised brand service providers (especially for major Swiss brands)
✔ Certified watchmakers and experienced technicians
✔ Full service facility for quartz and mechanical watches
✔ Battery replacement while-you-wait (for certain models)
✔ Water resistance testing, pressure seals and gasket replacement
✔ Polishing and refinishing of bracelets, cases and crystals
✔ Secure handling and tracking of your watch in Johannesburg-based workshop
✔ Transparent quotes, honest advice and no unnecessary upsells
✔ Family-owned business with a strong reputation for trust and quality
✔ Nationwide delivery with fully insured shipping

Our Watch Service & Repair Process

1. Inspection & Quote

Bring your timepiece to our showroom at Mall of the South. We perform a full inspection, outline what your watch needs, and provide a clear, written quote.

2. Professional Service & Repair

Whether it’s quartz or mechanical, our team services your watch with brand-grade parts, lubricants and equipment. For mechanical movements, we strip, clean, replace worn parts and re-oil for precision performance.

3. Polishing, Refinishing & Testing

After the service, your watch receives case and bracelet refinishing, crystal replacement if needed, and water-resistance or pressure testing to ensure it’s as good as new.

4. Final Quality Check & Return

We carry out a final inspection to ensure accuracy, fit, finish and appearance. You can collect from our Johannesburg store or choose secure insured delivery across South Africa.

What We Service

  • Quartz & mechanical watches

  • Battery replacement & quick-service jobs

  • Water-resistance testing & seal changes

  • Bracelet and strap replacement

  • Vintage watch servicing & restoration

  • Swiss luxury watches and major brands

  • Gold, silver and platinum case watches

How Much Does It Cost?

The cost of watch servicing varies by model, movement complexity, parts needed and materials. We tailor each quote to your specific timepiece and ensure you understand every cost.

We work with any budget and will provide the best service option whether your watch is brand new or vintage. Contact us for a personalised quote today.

FAQ – Watch Servicing & Repairs

Do you service watches you didn’t sell?
Yes — we service most major brands regardless of purchase location.

Can you replace the battery while I wait?
Yes — for many quartz watches we offer same-day battery service (while you wait) with complimentary pressure test.

Do you use genuine brand parts?
Yes — we use brand-approved parts or high-quality equivalents where genuine parts are not available, and always advise you accordingly.

How long does a full service take?
Typically 4-8 weeks for mechanical overhauls; same-day service available for batteries and minor jobs.

Is my watch insured while with you?
Your timepiece is handled in our secure Johannesburg workshop and fully tracked throughout the process. Ask us about delivery and insurance options.

Why Cassims & Co.?

✔ Trusted Johannesburg watch specialists
✔ Authorised service and repair centre
✔ Transparent pricing & honest guidance
✔ Skilled technicians and quality guarantee
✔ Convenient location at Mall of the South
✔ Nationwide secure delivery

Book Your Watch Service Today

📞 WhatsApp: 078 798 6959
📍 Mall of the South, Johannesburg
✉️ info@cassimsandco.co.za

Bring in your watch or send us a photo to start your quote now.