Watch Servicing & Repairs – Cassims & Co. Johannesburg
Watch Servicing & Repairs — Johannesburg & South Africa. Your timepiece is more than just a watch — it reflects your style, your milestones and your moments. At Cassims & Co., our watch-service centre combines decades of experience, authorised brand servicing and precision craftsmanship to keep your watch running smoothly and looking great for years to come.
Whether you need a battery replacement, a full mechanical service, or just a polish and strap change — we handle all major Swiss, Japanese and fashion brands, from modern quartz to vintage automatics, in silver, 9ct & 18ct gold and platinum cases.
What it costs and how long it takes
Battery replacement: from R100, done immediately while you wait — with proper resealing, and pressure testing where applicable, so your water resistance survives the battery change.
Watch services and repairs: typically 1–2 weeks, depending on the model and spare-part availability. You get a clear written quote after inspection, before any work begins — no surprises, no unnecessary upsells.
Strap changes, bracelet sizing and minor jobs are usually done on the spot.
Why choose Cassims & Co. for watch servicing?
✔ Authorised brand service for the major brands we stock
✔ Experienced watchmakers and technicians
✔ Full facility for quartz and mechanical watches
✔ Battery replacement while you wait — from R100
✔ Water-resistance testing, pressure seals and gasket replacement
✔ Polishing and refinishing of bracelets, cases and crystals
✔ Secure handling and tracking in our Johannesburg workshop
✔ Transparent quotes and honest advice
✔ Family-owned business with a 4.8★ Google rating
✔ Nationwide fully insured collection and return delivery
Our watch service & repair process
1. Inspection & quote
Bring your timepiece to our showroom at Mall of the South. We inspect it, explain what it needs, and give you a clear written quote.
2. Professional service & repair
Quartz or mechanical, your watch is serviced with brand-grade parts, lubricants and equipment. Mechanical movements are stripped, cleaned, re-oiled and rebuilt for precision performance.
3. Polishing, refinishing & testing
Case and bracelet refinishing, crystal replacement if needed, and water-resistance or pressure testing.
4. Final quality check & return
A final inspection for accuracy, fit and finish — then collect in store or choose secure insured delivery anywhere in South Africa.
What we service
- Quartz & mechanical watches
- Battery replacement (from R100, while you wait) & quick-service jobs
- Water-resistance testing & seal changes
- Bracelet and strap replacement & sizing
- Vintage watch servicing & restoration
- Swiss luxury watches and major brands
- Gold, silver and platinum case watches
FAQ — watch servicing & repairs
How much does a watch battery replacement cost in Johannesburg?
From R100 at Cassims & Co., Mall of the South — fitted immediately while you wait, with resealing included.
How long does a watch service or repair take?
Typically 1–2 weeks, depending on the model and whether spares need to be ordered. Batteries, straps and minor jobs are same-day.
Do you service watches you didn't sell?
Yes — we service most major brands regardless of where the watch was bought.
Do you use genuine brand parts?
Yes — brand-approved parts, or high-quality equivalents where genuine parts are no longer available, and we always tell you which.
Is my watch safe while with you?
Your timepiece is logged, tracked and handled securely in our Johannesburg workshop from drop-off to collection.
Book your watch service today. WhatsApp 078 798 6959 with a photo of your watch for a quick assessment, call 011 682 1517, or bring it in to Mall of the South, Johannesburg — no appointment needed.