Jewellery Repair & Restorations – Johannesburg & South Africa

At Cassims & Co., we understand that your jewellery is more than metal and stones — it carries memories, milestones and deep sentimental value. That’s why we offer a comprehensive jewellery repair and restoration service designed to bring your treasured pieces back to life, safely and professionally.

From simple ring resizing to full restorations, every repair is handled by experienced jewellers using quality materials and careful workmanship.

Our Jewellery Repair Services

We repair and restore a wide range of jewellery, including silver, 9K and 18K gold, platinum, diamonds, lab-grown diamonds and gemstones.

Our services include:

• Ring resizing (up or down)

• Claw tightening & re-tipping

• Stone replacement & re-setting

• Chain, bracelet & clasp repairs

• Soldering broken links or joins

• Cleaning, polishing & refinishing

• Refurbishing worn or dull jewellery

• Replacing missing or damaged parts

• Re-modelling and modernising old pieces

If you’re unsure what your jewellery needs, we’ll examine it and recommend the safest and most cost-effective option.

Why Choose Cassims & Co. for Jewellery Repairs?

✔ Experienced jewellers with years of hands-on workshop experience
✔ Careful handling of sentimental and high-value pieces
✔ Repairs on silver, 9K & 18K gold, platinum and gemstone jewellery
✔ Diamond and lab-diamond setting and replacement
✔ Honest, upfront quotations before work begins
✔ In-house workshop for better control and quality
✔ Professional cleaning and polishing included in many repairs
✔ Family-run business with a reputation for trust and integrity
✔ Johannesburg showroom with friendly, personal service
✔ Secure, insured handling of your jewellery

We treat every piece as if it were our own.

Our Repair & Restoration Process

1. Assessment & Quote

Bring your jewellery to our store for an inspection. We’ll examine the piece, explain what needs to be done, and provide a clear quote. No work is done without your approval.

2. Professional Repair Work

Your jewellery is entrusted to our skilled workshop team. We use appropriate techniques and quality materials to ensure strength, safety and long-term wear.

3. Cleaning, Polishing & Finishing

Most repairs are completed with a professional clean and polish, helping your jewellery look as close to new as possible.

4. Final Inspection & Collection

Each piece is inspected before being handed back to you. We’ll also advise on how to care for and maintain your jewellery going forward.

What Can Be Repaired or Restored?

We regularly work on:

• Engagement rings & wedding bands

• Diamond and gemstone rings

• Earrings, pendants & necklaces

• Chains, bracelets & bangles

• Heirloom and vintage jewellery

• Religious pieces and charms

• Custom and designer pieces

If you’re not sure whether something can be repaired, bring it in — we’ll assess it and advise honestly.

Jewellery Remodelling & Modernisation

If your jewellery feels outdated or doesn’t match your style anymore, we can remodel it into a fresh, modern design while preserving its sentimental value.

We can:

• Reset stones into new settings

• Convert rings into pendants or earrings

• Refresh worn settings and claws

• Re-polish and refinish old pieces

• Combine multiple items into one new design

This is a popular option for inherited or sentimental jewellery.

FAQ – Jewellery Repair & Restorations

Do you repair jewellery that wasn’t bought from Cassims & Co.?
Yes — we repair most jewellery regardless of where it was purchased.

Can you work with silver as well as gold and platinum?
Yes — we repair jewellery in silver, 9K and 18K gold, and platinum.

Can you replace missing diamonds or stones?
Yes — we can source and match diamonds, lab-grown diamonds and gemstones where possible.

How long does a repair take?
Simple repairs (like basic resizing or soldering) may be completed within a few days. More complex restorations can take longer depending on the work required.

Will you quote before doing the repair?
Yes — we always provide a quote first. No work is done without your approval.

Is my jewellery insured while in your care?
Your jewellery is handled with great care and kept securely on our premises. Ask in-store about coverage and collection procedures.

Why Cassims & Co.?

✔ Trusted family jewellers with decades of experience
✔ In-house workshop and professional equipment
✔ Transparent, honest advice and quoting
✔ High standards of quality and finish
✔ Convenient location at Mall of the South, Johannesburg

Book Your Jewellery Repair

Let us restore your jewellery to its best.

📞 Call or WhatsApp: 078 798 6959
📍 Visit us: Cassims & Co., Mall of the South, Johannesburg
✉️ Email: info@cassimsandco.co.za

Bring in your jewellery for an assessment — we’ll advise, quote and repair with the care it deserves.